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Old 16th April 2014, 00:42   #22
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Join Date: Aug 2011
Location: Phoenix, AZ
Posts: 4,766
If we avoid using negative characterizations, then we can avoid the need to explain intentions.

It is not helpful to make negative comments about apps without giving the specifics about what is not liked, imo. What is not useful/appropriate for one user could be useful/appropriate for another.

It is not necessary to be negative about a comment, fact, and/or suggested solution in order to emphasize another comment, fact, and/or suggested solution.

With the advances in hardware and software, it is normal to expect the default installations of software to not interfere with each other (however wrong this expectation may be). Many users are afraid that changing the defaults may cause the very problems that the defaults sometimes cause. Confidence and the experience gained over time is needed to overcome this reluctance to change things. It is normal to blame the app that is not performing as expected (even if it is not directly that app's fault).

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