We are getting the stream from the vendor. It has to authenticate. Not sure what has changed but it was working for several months without any issue.
Below is part of sc_serv_relay.conf
streamid_5=5
streampath_5=/calm
streamrelayurl_5=http://streams.domain.tld:1314/stream?user=redacted%40domain%2Etld&pass=JDEkd0doXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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