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Old 18th November 2013, 19:15   #6
DrO
 
Join Date: Sep 2003
Posts: 27,873
ignore the nunzioweb link - that's just part of my forum signature.

it is important to try to get a crash dump and with what i linked to, just following the steps exactly as shown in the post should be all that's needed to get it working. without knowing what errors you're seeing when trying to do it, i cannot advise on how to correct things to get the dump file needed.

if not, there's little to do to try to official fix it other than to stop playing WMA files and use a different file format (which is most likely not an option and would strongly advise against converting from WMA to something else as you will loose audio data in the process).
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