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Old 25th August 2014, 15:36   #1
TN Radio Lady
Junior Member
Join Date: Aug 2014
Posts: 2
Streamer is down HELP

We broadcast using SAM broadcaster and have been for about 2 years. Passwords, IP, etc have been the same since starting. About two weeks ago, our stream stopped and we kept getting a message that said "Cannot connect to server". We turn the encoder on and it tries to connect then gives us the message "Disconnected".

We contacted SAM. They told us to contact Shoutcast because one of the following problems exist: "there is an issue with the credentials being used to configure the encoders. Something is not right, username, password, server IP address, the server could be down or someone else is connected."
No one else has our info and is tapping in, so it's something wrong with our credentials.

Please help!

TN Radio Lady
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