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Old 25th February 2014, 16:06   #18
DrO
 
Join Date: Sep 2003
Posts: 27,873
in addition to what Bryon said, i'm lead to believe that the artwork screenshot is a Centova based feature and is unlikely to be using what is provided from the input (especially if you're doing it via sc_trans as i've explained earlier in this thread).

however not knowing what is being used for their service, they could also access the artwork from the DNAS (or attempt to) incase that has received updates which are not detected from the connected source software). though really this is something for your host / Centova to check and implement support for as needed (as i've done about what can be done other than via a sc_trans update to have the official tools pass through artwork if provided).
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