Old 22nd March 2020, 18:01   #1
djanthonystyles
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What am I paying for?

Hello,

Paying for the monthly subscription of premium and don't see the point. Monetization is not working at all. Including that the YP works only 20% of the time so the analytics will never show up correctly.

Is it even worth keeping the premium at this point?

Thank You
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Old 22nd March 2020, 18:04   #2
LStratmann
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I can tell you this:

- Support said that a fix for the current YP problem is already in the works
- The support never actually answers
- Monetization usually works reliably if the YP is playing along
- The software has general errors, e.g. with the YP or similar
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Old 22nd March 2020, 18:16   #3
djanthonystyles
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Quote:
Originally Posted by LStratmann View Post
I can tell you this:

- Support said that a fix for the current YP problem is already in the works
- The support never actually answers
- Monetization usually works reliably if the YP is playing along
- The software has general errors, e.g. with the YP or similar
Yeah, I opened a support ticket two weeks ago with no reply. I just opened another one. Can you suggest alternatives for monetization? Thanks
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Old 22nd March 2020, 18:29   #4
LStratmann
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Depends on your country.
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Old 24th March 2020, 05:38   #5
djanthonystyles
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I wanted to let everyone know that support has reached out to me with an update. As of right now, the issue has been fixed by tech support.
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Old 27th March 2020, 08:45   #6
schnebi
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Quote:
Originally Posted by djanthonystyles View Post
I wanted to let everyone know that support has reached out to me with an update. As of right now, the issue has been fixed by tech support.
Did they also tell you something about when they want to make the next payment??
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Old 27th March 2020, 18:36   #7
djanthonystyles
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Did they also tell you something about when they want to make the next payment??
I haven't heard anything about that since ADs don't even work for me. I just had my replies suppress in a thread, not sure why.
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Old 27th March 2020, 18:55   #8
LStratmann
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Please consider the following:
Targetspot is responsible for payouts. Please contact Targetspot at https://www.targetspot.com/contact/. Thank you.
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Old 28th March 2020, 14:32   #9
schnebi
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Please consider the following:
Targetspot is responsible for payouts. Please contact Targetspot at https://www.targetspot.com/contact/. Thank you.
Did you ever get an answer from them regarding payments?
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Old 28th March 2020, 14:40   #10
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I have never received a payout before because I have usually stopped the monetization program. But I have received a reply to the e-mails.
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Old 28th March 2020, 14:50   #11
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Otherwise, take a look at this: http://forums.winamp.com/showthread.php?t=455110
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Old 29th March 2020, 11:45   #12
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I'm using an alternative provider for some time now. Only checking out here if something changes.

Yesterday I have requested to delete my Shoutcast account completely because there is no point in waiting for Shoutcast to fix anything. Got a support request on the ad insertion open for 5 months now without a reply.
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Old 31st March 2020, 06:13   #13
schnebi
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I wrote an email to targetspot.com and got an answer within one day. Her's what they say:

Quote:
Dear Sebastian,

We apologize for the delay. Indeed, due to different issues we have been blocked from making new payments. We should be able to move on with the August revenu in the coming days.



Thank you for your understanding.



Regards,

Wiktoria
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Old 31st March 2020, 12:30   #14
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Targetspot just replies to the e-mails.
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Old 1st August 2020, 18:26   #15
PPNSteve
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Well its now August 2020.. still not seeing any signs of ANY payments from Targetspot at all.
just sent a email.. lets see if they even bother to reply.
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Old 18th August 2020, 08:33   #16
Klaas
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They now actually starting answering my troubletickets I have opened about a year ago. They are asking if my problems are still existing otherwise they would close the tickets in a few days ;-)

Probably automatic.
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Old 18th August 2020, 11:12   #17
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It's automatic.
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Old 18th August 2020, 11:18   #18
Klaas
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It's automatic.
Like I said.

As I doubt that any of the issues have been fixed I have asked to keep the tickets open. Though no one will ever give an answer.

In the meantime I got an offer to monetize directly over Targetspot. However this is way too expensive.
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Old 18th August 2020, 16:34   #19
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Would you like to send me the prices? I'd be interested.
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Old 24th August 2020, 16:33   #20
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Even if I asked to keep the tickets open and asking for feedback they have now closed the tickets without any comment.

Thanks for nothing :-/
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Old 24th August 2020, 17:06   #21
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I have also received many e-mails again.
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Old 29th August 2020, 17:12   #22
PPNSteve
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Still waiting on both shoutcast support and targetspot to address my requests.. the emails are few and far apart it seems.

been trying to get the embedded player (provided by Radionomy) fixed as well as get payment for my over 2 yrs worth of ad revenue.

this whole mess (shoutcast for business [paid] and targetspot ads) is full of holes and so unprofessionally ran its just not funny anymore.
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