Old 3rd August 2020, 10:37   #1
RadioCompile
Junior Member
 
Join Date: Aug 2020
Posts: 4
Repeated silences

Hello,

I'm here to talk about a big issue we currently have on Radio Compile. There are so many silences...

First problem: no transition at all between jingles and songs. Sometimes, no song is played at all and we have like 2 minutes of silence, then another jingle, one silence and then only a song. But it happens litterraly every ten minutes.

We also have a lot of repetitions. They play a song, then silence, two jingles, silence and replay the same song. I have no idea what's happening and i have no answer from technical support.

I didn't change anything in my configuration and it worked 2-3 weeks ago. Now, after like 4-5 tries on technical support, i decided to post here to find a solution and solve this problem.

Do you have any idea how to fix it ? Here are some screenshots.

Thanks a lot !




RadioCompile is offline   Reply With Quote
Old 5th August 2020, 08:30   #2
gulbis37
Member
 
Join Date: May 2016
Posts: 51
Do you use SHOUTcast monetizing option?
gulbis37 is offline   Reply With Quote
Old 5th August 2020, 09:54   #3
RadioCompile
Junior Member
 
Join Date: Aug 2020
Posts: 4
Hi,

We decided not to use it. We tried to enable it again. It seems that it's working again, now. Doest it means that without monetizing program, some bugs like that can appears ?

Thanks for your help !
RadioCompile is offline   Reply With Quote
Old 5th August 2020, 10:23   #4
gulbis37
Member
 
Join Date: May 2016
Posts: 51
Quote:
Originally Posted by RadioCompile View Post
Hi,

We decided not to use it. We tried to enable it again. It seems that it's working again, now. Doest it means that without monetizing program, some bugs like that can appears ?

Thanks for your help !
If you use monetizing than it's probably give you an advertisement breaks,and if there no jingle or something else( I am not very familiar with that function) that silence between tracks would be a silent advert.
gulbis37 is offline   Reply With Quote
Old 21st August 2020, 09:08   #5
RadioCompile
Junior Member
 
Join Date: Aug 2020
Posts: 4
Thanks for your help Gulbis, but the problem is back like never before Sometimes 5 minutes of silence between my tracks. I tried to regenerate, to reboot... Nothing has changed.

I really don't have any idea how to solve it.
RadioCompile is offline   Reply With Quote
Old 21st August 2020, 14:41   #6
NJK
FRYSK BLOED TSJOCH OP- FRISIAN
 
NJK's Avatar
 
Join Date: Sep 2003
Location: a real Frisian hometown
Posts: 15,439
Quote:
Originally Posted by RadioCompile View Post
I really don't have any idea how to solve it.
Did you log a ticket about this ? send an email to the shoutcast support?

Each Thursday a new show on Celtica Radio with Darkwave music.

Nope, it's not a radiostation just a non stop darkwave music stream

WINAMPSHOUTCAST
NJK is offline   Reply With Quote
Old 21st August 2020, 21:01   #7
Nosti
Moderator
 
Nosti's Avatar
 
Join Date: Dec 2015
Location: Amsterdam
Posts: 133
If you are at Shoutcast for Business the problem is known and there are several reports of it, I have already reported it to the technical team.
Nosti is offline   Reply With Quote
Old 22nd August 2020, 13:10   #8
RadioCompile
Junior Member
 
Join Date: Aug 2020
Posts: 4
Yes, i'm using Shoutcast for Business. And yes, i've open a ticket and contact the support. I had no answer
RadioCompile is offline   Reply With Quote
Old 22nd August 2020, 15:29   #9
LStratmann
Senior Member
 
LStratmann's Avatar
 
Join Date: Dec 2019
Location: Germany
Posts: 370
He's already reported it.
LStratmann is offline   Reply With Quote
Reply
Go Back   Winamp & Shoutcast Forums > Shoutcast > Shoutcast For Business & Monetization

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump