The file you requested could not be found

gm_intl · 3rd July 2020, 15:44

Hi, I've been having this problem a few times over the last month

The file you requested could not be found

Removed by Moderator, see forum sticky threads about posting a direct link to your station

LStratmann · 3rd July 2020, 17:14

Please wait here for Nosti or contact the SHOUTcast support.

Nosti · 3rd July 2020, 19:00

gmintl has no planning, when you generate a new planning your radio will play again.

gm_intl · 4th July 2020, 14:37

hi nosti, thanks for the reply.

i don't really use the planner – I tried turning the radio planner off but still can't seem to connect to the player.

really appreciate your help

Nosti · 4th July 2020, 16:09

Without a planning, the radio will not play
https://help.shoutcast.com/hc/en-us/...mation-system-

gm_intl · 6th July 2020, 09:43

hey, I've now set up a planning and attributed it to the correct days. but the radio still doesn't seem to be connected.

i wasn't using the planner before and it played fine, so am wondering if there is something else wrong?

Thanks again for your help

Nosti · 6th July 2020, 15:38

A reboot is the solution, in the meantime I have done that and the radio is now playing fine.

gm_intl · 6th July 2020, 16:56

thank you so much!!

gm_intl · 15th September 2020, 12:11

Hey Nosti,

Would you please reboot the station again? I am having the same problem as before.

Thanks

Nosti · 15th September 2020, 18:16

What is the name of your radio?

gm_intl · 9th October 2020, 16:23

hey nosti

the name is gmintl

this seems to happen quite regularly. is it because im not using it regularly enough?

Nosti · 10th October 2020, 03:55

Quote:

Originally Posted by gm_intl

hey nosti

the name is gmintl

this seems to happen quite regularly. is it because im not using it regularly enough?

Gmintl has no planning, when you have generated a planning the radio will play again.
You are supposed to generate the planning for each day, up to 30 days in the manager.
Make sure you extend the planning regularly.
If the radio does not play after generating, you can reboot the radio yourself Settings ==> Advanced ==> Reboot my station.

gm_intl · 7th November 2020, 10:12

hey nosti

sorry to keep bringing this thread up. the problem continues to persist even once i've added planning and rebooted. the URL goes to a 'The file you requested could not be found' page

Nosti · 7th November 2020, 13:18

I restarted your radio and it plays fine again.

gm_intl · 7th November 2020, 17:34

hey nosti, thanks for restarting the station.

i still cant connect to the server using the address/port/password. any idea why?

Nosti · 7th November 2020, 19:01

Quote:

Originally Posted by gm_intl

hey nosti, thanks for restarting the station.

i still cant connect to the server using the address/port/password. any idea why?

To go live you must have at least 1 listener.
Turn on a player and wait a few minutes, then try to connect.

tallulah · 4th December 2020, 12:12

Hello @Nosti, I have the same problem - my streaming is OK, connection with the server also good, but I can't listen to my radio ("The file you requested could not be found"). I use Shoutcast for Businnes and I don't use planner. My radio station name is Radio Tallulah. Could you help me to fix this? Thanks in advance!

kapsalis · 5th December 2020, 19:28

Hi. I also have the same problem regularly. I also don't see the restart option to try to resolve it. Any idea?

3rd July 2020, 15:44	#1
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	The file you requested could not be found Hi, I've been having this problem a few times over the last month The file you requested could not be found Removed by Moderator, see forum sticky threads about posting a direct link to your station

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3rd July 2020, 17:14	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 402	Please wait here for Nosti or contact the SHOUTcast support.

3rd July 2020, 19:00	#3
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 158	gmintl has no planning, when you generate a new planning your radio will play again.

4th July 2020, 14:37	#4
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	hi nosti, thanks for the reply. i don't really use the planner – I tried turning the radio planner off but still can't seem to connect to the player. really appreciate your help

4th July 2020, 16:09	#5
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 158	Without a planning, the radio will not play https://help.shoutcast.com/hc/en-us/...mation-system-

6th July 2020, 09:43	#6
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	hey, I've now set up a planning and attributed it to the correct days. but the radio still doesn't seem to be connected. i wasn't using the planner before and it played fine, so am wondering if there is something else wrong? Thanks again for your help

6th July 2020, 15:38	#7
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 158	A reboot is the solution, in the meantime I have done that and the radio is now playing fine.

6th July 2020, 16:56	#8
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	thank you so much!!

15th September 2020, 12:11	#9
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	Hey Nosti, Would you please reboot the station again? I am having the same problem as before. Thanks

15th September 2020, 18:16	#10
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 158	What is the name of your radio?

9th October 2020, 16:23	#11
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	hey nosti the name is gmintl this seems to happen quite regularly. is it because im not using it regularly enough?

7th November 2020, 10:12	#13
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	hey nosti sorry to keep bringing this thread up. the problem continues to persist even once i've added planning and rebooted. the URL goes to a 'The file you requested could not be found' page

7th November 2020, 13:18	#14
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 158	I restarted your radio and it plays fine again.

7th November 2020, 17:34	#15
gm_intl Junior Member Join Date: Jul 2020 Posts: 8	hey nosti, thanks for restarting the station. i still cant connect to the server using the address/port/password. any idea why?

4th December 2020, 12:12	#17
tallulah Junior Member Join Date: Dec 2020 Posts: 1	Hello @Nosti, I have the same problem - my streaming is OK, connection with the server also good, but I can't listen to my radio ("The file you requested could not be found"). I use Shoutcast for Businnes and I don't use planner. My radio station name is Radio Tallulah. Could you help me to fix this? Thanks in advance!

5th December 2020, 19:28	#18
kapsalis Junior Member Join Date: Jun 2020 Posts: 1	Hi. I also have the same problem regularly. I also don't see the restart option to try to resolve it. Any idea?