Old 27th March 2020, 00:48   #1
DJSharky
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The file you requested could not be found...arg

OK I did the trial and all was well. As soon as I signed up for Shoutcast for business I can no longer get my stream working.

I an streaming from Virtual DJ and I can connect perfectly but when I go to my stream (on one of 4 different devices including a tablet, laptop, desktop and mobile all I get is "The file you requested could not be found"

I would like to have this fixed ASAP my scheduled stream is not almost an hour late.

Thank you
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Old 27th March 2020, 00:51   #2
LStratmann
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Hey!
How long did you wait? Sometimes it can take a while before your station is live.

For example, back then I had the password regenerated and waited 5 minutes. I was already on it.

And for your information: Please use the SHOUTcast for Business category soon, thanks!
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Old 27th March 2020, 00:57   #3
DJSharky
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Originally Posted by LStratmann View Post
Hey!
How long did you wait? Sometimes it can take a while before your station is live.

For example, back then I had the password regenerated and waited 5 minutes. I was already on it.

And for your information: Please use the SHOUTcast for Business category soon, thanks!
Thanks Stratmann for your response. I have had it on for at least 30 minutes. I even did a system reboot and once again I can connect to the server and it says I'm streaming but when I go to the streaming link it says "file you requested cannot be found" actual link is below.

https://streamingv2.shoutcast.com/dj...tired-not-dead
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Old 27th March 2020, 01:00   #4
LStratmann
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Mh, Write a ticket to SHOUTcast or write to the user "Nosti". This user is a Radionomy moderator and can restart your station completely if necessary.
Otherwise our hands are unfortunately tied. :/
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Old 27th March 2020, 01:16   #5
DJSharky
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Originally Posted by LStratmann View Post
Mh, Write a ticket to SHOUTcast or write to the user "Nosti". This user is a Radionomy moderator and can restart your station completely if necessary.
Otherwise our hands are unfortunately tied. :/
Thanks I'll flag @Nosti
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Old 27th March 2020, 01:33   #6
Nosti
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I just checked it, radio "DJ Sharky - Retired Not Dead" has no planning.
The live option will not work without a planning.
Question, have you already uploaded music?
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Old 27th March 2020, 01:48   #7
DJSharky
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Quote:
Originally Posted by Nosti View Post
I just checked it, radio "DJ Sharky - Retired Not Dead" has no planning.
The live option will not work without a planning.
Question, have you already uploaded music?
No I always stream live - just as when I was doing the free trial.
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Old 27th March 2020, 02:01   #8
Nosti
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The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.
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Old 27th March 2020, 02:02   #9
DJSharky
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Quote:
Originally Posted by Nosti View Post
The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.
Thanks I'll give it a shot.
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Old 27th March 2020, 02:20   #10
DJSharky
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Quote:
Originally Posted by Nosti View Post
The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.
OK New problem.... I am asked for a an email address and my password when going to the planner. It says it is wrong. So I attempt to reset the password and I was given this message "Sorry, email djcyberrox@gmail.com is not bound to any user"
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Old 27th March 2020, 02:27   #11
DJSharky
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Disregard last issue...looks like it resolved itself.
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Old 27th March 2020, 05:43   #12
Nosti
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DJSharky,

I saw that you generated a planning and opened this link https://streamingv2.shoutcast.com/dj...tired-not-dead
Unfortunately the link didn't work and I restarted your radio,now the link works and your radio plays fine.
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