Will be emailing this to support every day until fixed!

TheSoundLabUK · 28th December 2020, 09:28

Below is what I will be emailing to support everyday until it is fixed. I am now paying for the Shoutcast service so I would expect things to work and I would expect to hear back when I contact them

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I have emailed you a few times since start of November about this issue and have heard nothing. So, I will be messaging everyday until someone responds and fixes the issue

When I click monetize in the radiomanager, I proceed to click accept the T&Cs followed by linking my paypal. This then does NOT save and reverts back to the original page. Therefore ads have stopped playing on station.

Please look into this or I will be leaving as I am now paying for your service and I expect things to work!

LStratmann · 28th December 2020, 13:53

Unfortunately, you will not receive an answer from support here. The only option is really support@SHOUTcast.com.

NJK · 28th December 2020, 17:21

and that is why this thread is locked before the spammers can find it.

Nosti · 28th December 2020, 23:38

Give it some time, I'm going to approach the team about it, but some of them are on vacation now.

28th December 2020, 09:28	#1
TheSoundLabUK Junior Member Join Date: Dec 2019 Posts: 34	Will be emailing this to support every day until fixed! Below is what I will be emailing to support everyday until it is fixed. I am now paying for the Shoutcast service so I would expect things to work and I would expect to hear back when I contact them ------------------------------ I have emailed you a few times since start of November about this issue and have heard nothing. So, I will be messaging everyday until someone responds and fixes the issue When I click monetize in the radiomanager, I proceed to click accept the T&Cs followed by linking my paypal. This then does NOT save and reverts back to the original page. Therefore ads have stopped playing on station. Please look into this or I will be leaving as I am now paying for your service and I expect things to work!

28th December 2020, 17:21	#3
NJK FRISIAN Join Date: Sep 2003 Location: in a house Posts: 16,469	and that is why this thread is locked before the spammers can find it. latest version of Winamp DSP Plug V2.41 Language Packs

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28th December 2020, 13:53	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Unfortunately, you will not receive an answer from support here. The only option is really support@SHOUTcast.com.

28th December 2020, 23:38	#4
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 194	Give it some time, I'm going to approach the team about it, but some of them are on vacation now.