What am I paying for?

djanthonystyles · 22nd March 2020, 18:01

Hello,

Paying for the monthly subscription of premium and don't see the point. Monetization is not working at all. Including that the YP works only 20% of the time so the analytics will never show up correctly.

Is it even worth keeping the premium at this point?

Thank You

LStratmann · 22nd March 2020, 18:04

I can tell you this:

- Support said that a fix for the current YP problem is already in the works
- The support never actually answers
- Monetization usually works reliably if the YP is playing along
- The software has general errors, e.g. with the YP or similar

djanthonystyles · 22nd March 2020, 18:16

Quote:

Originally Posted by LStratmann

I can tell you this:

- Support said that a fix for the current YP problem is already in the works
- The support never actually answers
- Monetization usually works reliably if the YP is playing along
- The software has general errors, e.g. with the YP or similar

Yeah, I opened a support ticket two weeks ago with no reply. I just opened another one. Can you suggest alternatives for monetization? Thanks

LStratmann · 22nd March 2020, 18:29

Depends on your country.

djanthonystyles · 24th March 2020, 05:38

I wanted to let everyone know that support has reached out to me with an update. As of right now, the issue has been fixed by tech support.

schnebi · 27th March 2020, 08:45

Quote:

Originally Posted by djanthonystyles

I wanted to let everyone know that support has reached out to me with an update. As of right now, the issue has been fixed by tech support.

Did they also tell you something about when they want to make the next payment??

djanthonystyles · 27th March 2020, 18:36

Quote:

Originally Posted by schnebi

Did they also tell you something about when they want to make the next payment??

I haven't heard anything about that since ADs don't even work for me. I just had my replies suppress in a thread, not sure why.

LStratmann · 27th March 2020, 18:55

Please consider the following:
Targetspot is responsible for payouts. Please contact Targetspot at https://www.targetspot.com/contact/. Thank you.

schnebi · 28th March 2020, 14:32

Quote:

Originally Posted by LStratmann

Please consider the following:
Targetspot is responsible for payouts. Please contact Targetspot at https://www.targetspot.com/contact/. Thank you.

Did you ever get an answer from them regarding payments?

LStratmann · 28th March 2020, 14:40

I have never received a payout before because I have usually stopped the monetization program. But I have received a reply to the e-mails.

LStratmann · 28th March 2020, 14:50

Otherwise, take a look at this: http://forums.winamp.com/showthread.php?t=455110

Klaas · 29th March 2020, 11:45

I'm using an alternative provider for some time now. Only checking out here if something changes.

Yesterday I have requested to delete my Shoutcast account completely because there is no point in waiting for Shoutcast to fix anything. Got a support request on the ad insertion open for 5 months now without a reply.

schnebi · 31st March 2020, 06:13

I wrote an email to targetspot.com and got an answer within one day. Her's what they say:

Quote:

Dear Sebastian,

We apologize for the delay. Indeed, due to different issues we have been blocked from making new payments. We should be able to move on with the August revenu in the coming days.

Thank you for your understanding.

Regards,

Wiktoria

LStratmann · 31st March 2020, 12:30

Targetspot just replies to the e-mails.

PPNSteve · 1st August 2020, 18:26

Well its now August 2020.. still not seeing any signs of ANY payments from Targetspot at all.
just sent a email.. lets see if they even bother to reply.

Klaas · 18th August 2020, 08:33

They now actually starting answering my troubletickets I have opened about a year ago. They are asking if my problems are still existing otherwise they would close the tickets in a few days ;-)

Probably automatic.

LStratmann · 18th August 2020, 11:12

It's automatic.

Klaas · 18th August 2020, 11:18

Quote:

Originally Posted by LStratmann

It's automatic.

Like I said.

As I doubt that any of the issues have been fixed I have asked to keep the tickets open. Though no one will ever give an answer.

In the meantime I got an offer to monetize directly over Targetspot. However this is way too expensive.

LStratmann · 18th August 2020, 16:34

Would you like to send me the prices? I'd be interested.

Klaas · 24th August 2020, 16:33

Even if I asked to keep the tickets open and asking for feedback they have now closed the tickets without any comment.

Thanks for nothing :-/

LStratmann · 24th August 2020, 17:06

I have also received many e-mails again.

PPNSteve · 29th August 2020, 17:12

Still waiting on both shoutcast support and targetspot to address my requests.. the emails are few and far apart it seems.

been trying to get the embedded player (provided by Radionomy) fixed as well as get payment for my over 2 yrs worth of ad revenue.

this whole mess (shoutcast for business [paid] and targetspot ads) is full of holes and so unprofessionally ran its just not funny anymore.

22nd March 2020, 18:01	#1
djanthonystyles Member Join Date: Mar 2020 Posts: 50	What am I paying for? Hello, Paying for the monthly subscription of premium and don't see the point. Monetization is not working at all. Including that the YP works only 20% of the time so the analytics will never show up correctly. Is it even worth keeping the premium at this point? Thank You

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22nd March 2020, 18:04	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	I can tell you this: - Support said that a fix for the current YP problem is already in the works - The support never actually answers - Monetization usually works reliably if the YP is playing along - The software has general errors, e.g. with the YP or similar

22nd March 2020, 18:29	#4
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Depends on your country.

24th March 2020, 05:38	#5
djanthonystyles Member Join Date: Mar 2020 Posts: 50	I wanted to let everyone know that support has reached out to me with an update. As of right now, the issue has been fixed by tech support.

27th March 2020, 18:55	#8
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Please consider the following: Targetspot is responsible for payouts. Please contact Targetspot at https://www.targetspot.com/contact/. Thank you.

28th March 2020, 14:40	#10
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	I have never received a payout before because I have usually stopped the monetization program. But I have received a reply to the e-mails.

28th March 2020, 14:50	#11
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Otherwise, take a look at this: http://forums.winamp.com/showthread.php?t=455110

29th March 2020, 11:45	#12
Klaas Senior Member Join Date: Sep 2018 Posts: 121	I'm using an alternative provider for some time now. Only checking out here if something changes. Yesterday I have requested to delete my Shoutcast account completely because there is no point in waiting for Shoutcast to fix anything. Got a support request on the ad insertion open for 5 months now without a reply.

31st March 2020, 12:30	#14
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Targetspot just replies to the e-mails.

1st August 2020, 18:26	#15
PPNSteve Junior Member Join Date: May 2010 Posts: 13	Well its now August 2020.. still not seeing any signs of ANY payments from Targetspot at all. just sent a email.. lets see if they even bother to reply.

18th August 2020, 08:33	#16
Klaas Senior Member Join Date: Sep 2018 Posts: 121	They now actually starting answering my troubletickets I have opened about a year ago. They are asking if my problems are still existing otherwise they would close the tickets in a few days ;-) Probably automatic.

18th August 2020, 11:12	#17
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	It's automatic.

18th August 2020, 16:34	#19
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Would you like to send me the prices? I'd be interested.

24th August 2020, 16:33	#20
Klaas Senior Member Join Date: Sep 2018 Posts: 121	Even if I asked to keep the tickets open and asking for feedback they have now closed the tickets without any comment. Thanks for nothing :-/

24th August 2020, 17:06	#21
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	I have also received many e-mails again.

29th August 2020, 17:12	#22
PPNSteve Junior Member Join Date: May 2010 Posts: 13	Still waiting on both shoutcast support and targetspot to address my requests.. the emails are few and far apart it seems. been trying to get the embedded player (provided by Radionomy) fixed as well as get payment for my over 2 yrs worth of ad revenue. this whole mess (shoutcast for business [paid] and targetspot ads) is full of holes and so unprofessionally ran its just not funny anymore.