Old 19th October 2004, 19:43   #1
CraigF
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Shoutcast Technical Issues

There is now a central email address for contacting Nullsoft with regards to technical issues with the Shoutcast DNAS and associated tools/services.

Please be aware that this is NOT a support address, and the Shoutcast server is provided AS IS without warranty.

You are advised to discuss your issues in this forum first, this will allow for peer review, and your issue can either be dismissed where applicable, or escalated from there.

For support you should first Search the forums, and failing that, post your question to the Shoutcast Technical Support forum where someone will be willing to help you.

For legitamate technical issues, restricted to reporting errors with the YP, confirmed bugs in the DNAS or other confirmed bugs in the associated tools (e.g. Shoutcast DSP), please send mail to shoutcast-issues@shoutcast.com.

-Craig

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