The file you requested could not be found...arg

DJSharky · 27th March 2020, 00:48

OK I did the trial and all was well. As soon as I signed up for Shoutcast for business I can no longer get my stream working.

I an streaming from Virtual DJ and I can connect perfectly but when I go to my stream (on one of 4 different devices including a tablet, laptop, desktop and mobile all I get is "The file you requested could not be found"

I would like to have this fixed ASAP my scheduled stream is not almost an hour late.

Thank you

LStratmann · 27th March 2020, 00:51

Hey!
How long did you wait? Sometimes it can take a while before your station is live.

For example, back then I had the password regenerated and waited 5 minutes. I was already on it.

And for your information: Please use the SHOUTcast for Business category soon, thanks!

DJSharky · 27th March 2020, 00:57

Quote:

Originally Posted by LStratmann

Hey!
How long did you wait? Sometimes it can take a while before your station is live.

For example, back then I had the password regenerated and waited 5 minutes. I was already on it.

And for your information: Please use the SHOUTcast for Business category soon, thanks!

Thanks Stratmann for your response. I have had it on for at least 30 minutes. I even did a system reboot and once again I can connect to the server and it says I'm streaming but when I go to the streaming link it says "file you requested cannot be found" actual link is below.

https://streamingv2.shoutcast.com/dj...tired-not-dead

LStratmann · 27th March 2020, 01:00

Mh, Write a ticket to SHOUTcast or write to the user "Nosti". This user is a Radionomy moderator and can restart your station completely if necessary.
Otherwise our hands are unfortunately tied. :/

DJSharky · 27th March 2020, 01:16

Quote:

Originally Posted by LStratmann

Mh, Write a ticket to SHOUTcast or write to the user "Nosti". This user is a Radionomy moderator and can restart your station completely if necessary.
Otherwise our hands are unfortunately tied. :/

Thanks I'll flag @Nosti

Nosti · 27th March 2020, 01:33

I just checked it, radio "DJ Sharky - Retired Not Dead" has no planning.
The live option will not work without a planning.
Question, have you already uploaded music?

DJSharky · 27th March 2020, 01:48

Quote:

Originally Posted by Nosti

I just checked it, radio "DJ Sharky - Retired Not Dead" has no planning.
The live option will not work without a planning.
Question, have you already uploaded music?

No I always stream live - just as when I was doing the free trial.

Nosti · 27th March 2020, 02:01

The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.

DJSharky · 27th March 2020, 02:02

Quote:

Originally Posted by Nosti

The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.

Thanks I'll give it a shot.

DJSharky · 27th March 2020, 02:20

Quote:

Originally Posted by Nosti

The free trial and Shoutcast for Bussines are not the same.

Open the Shoutcast manager and go to the planner

1. Create one single "Music Box" -- Name it "Music" or anything you want.
2. Upload all of your tracks into it. (200 or so)
3. Add that "box" to one "clock" called "Day".
4. Add "Day" to one "Day Template".
5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab.

You can plan for a maximum of 30 days, make sure you adjust it regularly.

OK New problem.... I am asked for a an email address and my password when going to the planner. It says it is wrong. So I attempt to reset the password and I was given this message "Sorry, email djcyberrox@gmail.com is not bound to any user"

DJSharky · 27th March 2020, 02:27

Disregard last issue...looks like it resolved itself.

Nosti · 27th March 2020, 05:43

DJSharky,

I saw that you generated a planning and opened this link https://streamingv2.shoutcast.com/dj...tired-not-dead
Unfortunately the link didn't work and I restarted your radio,now the link works and your radio plays fine.

27th March 2020, 00:48	#1
DJSharky Junior Member Join Date: Mar 2020 Posts: 7	The file you requested could not be found...arg OK I did the trial and all was well. As soon as I signed up for Shoutcast for business I can no longer get my stream working. I an streaming from Virtual DJ and I can connect perfectly but when I go to my stream (on one of 4 different devices including a tablet, laptop, desktop and mobile all I get is "The file you requested could not be found" I would like to have this fixed ASAP my scheduled stream is not almost an hour late. Thank you

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27th March 2020, 00:51	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 395	Hey! How long did you wait? Sometimes it can take a while before your station is live. For example, back then I had the password regenerated and waited 5 minutes. I was already on it. And for your information: Please use the SHOUTcast for Business category soon, thanks!

27th March 2020, 01:00	#4
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 395	Mh, Write a ticket to SHOUTcast or write to the user "Nosti". This user is a Radionomy moderator and can restart your station completely if necessary. Otherwise our hands are unfortunately tied. :/

27th March 2020, 01:33	#6
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 141	I just checked it, radio "DJ Sharky - Retired Not Dead" has no planning. The live option will not work without a planning. Question, have you already uploaded music?

27th March 2020, 02:01	#8
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 141	The free trial and Shoutcast for Bussines are not the same. Open the Shoutcast manager and go to the planner 1. Create one single "Music Box" -- Name it "Music" or anything you want. 2. Upload all of your tracks into it. (200 or so) 3. Add that "box" to one "clock" called "Day". 4. Add "Day" to one "Day Template". 5. Finally, drag that one "DayTemplate" to each day on the calendar under the "Planning" tab. You can plan for a maximum of 30 days, make sure you adjust it regularly.

27th March 2020, 02:27	#11
DJSharky Junior Member Join Date: Mar 2020 Posts: 7	Disregard last issue...looks like it resolved itself.

27th March 2020, 05:43	#12
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 141	DJSharky, I saw that you generated a planning and opened this link https://streamingv2.shoutcast.com/dj...tired-not-dead Unfortunately the link didn't work and I restarted your radio,now the link works and your radio plays fine.