Old 28th October 2016, 10:02   #1
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
Help! ****No streaming & lost of listeners! ****

Hello,

We are experience the following ERROR while streaming.
For no reason at all the streaming will stop for a period of time ( 5 till 10 minutes or longer) and we will receive an error with the following message: "The file you requested could not be found"

This message will appear on http://streaming.shoutcast.com/SoundsofHeaven and also on

http://www.radionomy.com/en/radio/soundsofheaven/index

Can someone get back to me with a solution for this issue?
Attached Thumbnails
Click image for larger version

Name:	Screenshot_133.png
Views:	226
Size:	24.6 KB
ID:	52767   Click image for larger version

Name:	Screenshot_134.png
Views:	152
Size:	12.1 KB
ID:	52768  

Last edited by Sounds of Heaven; 28th October 2016 at 12:25.
Sounds of Heaven is offline   Reply With Quote
Old 28th October 2016, 20:58   #2
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
Is there someone who can help with this issue.
I reckon that the file the error is referring to must be on the server of Shoutcast.

How do I change the settings or how do I get access to the file?
Attached Thumbnails
Click image for larger version

Name:	Screenshot_138.png
Views:	165
Size:	115.5 KB
ID:	52771  

Last edited by Sounds of Heaven; 28th October 2016 at 22:06.
Sounds of Heaven is offline   Reply With Quote
Old 29th October 2016, 01:31   #3
jaromanda
Forum King
 
Join Date: Jun 2007
Location: Under the bridge
Posts: 2,290
of course you don't have listeners if you're not streaming - have you checked the stream source is up and running?

"If you don't like DNAS, write your own damn system"

So I did
jaromanda is offline   Reply With Quote
Old 29th October 2016, 10:08   #4
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
Quote:
Originally Posted by jaromanda View Post
of course you don't have listeners if you're not streaming - have you checked the stream source is up and running?
Hello Jaromanda,

In my message I said that we lost our listeners due to the streaming that is lost.

But to answer your question, check the image here. I hope you or someone else can help us to restore the FILE that is missing.
See Error message: : "The file you requested could not be found"
Attached Thumbnails
Click image for larger version

Name:	Screenshot_139.png
Views:	192
Size:	172.3 KB
ID:	52773   Click image for larger version

Name:	Screenshot_138.png
Views:	163
Size:	115.5 KB
ID:	52774   Click image for larger version

Name:	Screenshot_137.png
Views:	135
Size:	9.0 KB
ID:	52775  
Sounds of Heaven is offline   Reply With Quote
Old 29th October 2016, 12:39   #5
jaromanda
Forum King
 
Join Date: Jun 2007
Location: Under the bridge
Posts: 2,290
wonder if http://forums.winamp.com/showthread....07#post3072807 is related

"If you don't like DNAS, write your own damn system"

So I did
jaromanda is offline   Reply With Quote
Old 29th October 2016, 14:53   #6
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
Wel my listeners are moving because the station seems not to be stable. Whos fault is this?? I wonder if someone from winamp or Shoutcast is taking care of this. The problem seems to be on their site (server)

I'm really pist.
Sounds of Heaven is offline   Reply With Quote
Old 30th October 2016, 22:27   #7
jaromanda
Forum King
 
Join Date: Jun 2007
Location: Under the bridge
Posts: 2,290
it's written "pissed" by the way - and since radionomy bought shoutcast, "pissed" is a natural state for more and more users of shoutcast

"If you don't like DNAS, write your own damn system"

So I did
jaromanda is offline   Reply With Quote
Old 31st October 2016, 06:52   #8
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
, yes I was a bit frustrated. apologies for my language.

But in the meantime I have deleted all my accounts and set them up again. Also all the programs like winamp and plugins from shoutcast etc even started the installation of the shoutcast streaming server but don't know how to setup the server. So now it looks like the streaming is a bit better then before. I also checked my internet what was good.

The strange think was that through my music I could hear something like a movie that was playing or people talking as they were underwater. I reckon it was the bit streaming.

Well as a newbie, I will need a lot more help to set up our radio station

Thanks anyway for your help. I really appreciated.
Sounds of Heaven is offline   Reply With Quote
Old 31st October 2016, 11:08   #9
Sounds of Heaven
Junior Member
 
Join Date: Oct 2016
Posts: 16
Unfortunately, still the streaming is a hassle.

The main issue is that the winamp player will lost his connection streaming .

It will stream for a couple of minutes or sometimes longer but then it will lost his connection to the server of Shoutcast and Radionomy. Check image of lost connection with winamp player.

Error message; The file you requested is not available. And again I reckon it is the file on the server that can not be reached. Something is creating a lost of connection with the server.

It looks like the stability of the Shoutcast/Radionomy server lack.
Attached Thumbnails
Click image for larger version

Name:	Screenshot_151.png
Views:	238
Size:	78.2 KB
ID:	52783  
Sounds of Heaven is offline   Reply With Quote
Old 1st November 2016, 02:22   #10
jaromanda
Forum King
 
Join Date: Jun 2007
Location: Under the bridge
Posts: 2,290
Quote:
The main issue is that the winamp player will lost his connection streaming .
that's possibly a problem with your internet connection

"If you don't like DNAS, write your own damn system"

So I did
jaromanda is offline   Reply With Quote
Reply
Go Back   Winamp & Shoutcast Forums > Shoutcast > Shoutcast Technical Support

Tags
no streaming

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump