Old 5th December 2007, 09:37   #1
dj001
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getting my station listed on iTunes Radio

Please pm me with any suggestions on getting my station listed on iTunes Radio. I upgraded to T-1 and 300 listener slots, filled out the form properly, and sent it in. That was a month ago, and I have not heard back.
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Old 5th December 2007, 10:12   #2
jwhalen
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Re: getting my station listed on iTunes Radio

Quote:
Originally posted by dj001
Please pm me with any suggestions on getting my station listed on iTunes Radio. I upgraded to T-1 and 300 listener slots, filled out the form properly, and sent it in. That was a month ago, and I have not heard back.
just relax and be patient. the process for getting listed on iTunes is VERY slow. When I applied, it took more than 3 months the be listed.

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Old 5th December 2007, 12:11   #3
Nick@ss
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i did hear they are not taking people on at the moment,

this may or may not have changed.
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Old 6th December 2007, 05:22   #4
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Ive been sending in the email to them for almost a year now with no responce. So good luck.
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Old 6th December 2007, 08:59   #5
dj001
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they're way too busy writing felonious backdated options for the real Steve Jobs.
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Old 7th December 2007, 23:02   #6
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Quote:
Originally posted by dj001
they're way too busy writing felonious backdated options for the real Steve Jobs.
lolz!!!!!!!!!!!!!!!!!!!
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Old 11th December 2007, 11:37   #7
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I was listed 2 days after I applied(last month). Maybe the genre that you are applying to be in is a bit saturated at the moment.
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Old 11th December 2007, 18:54   #8
Sleeper2000
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Maybe I did somthing wrong, I was told to simple send an email in with all the required info. Is there something else i should be doing?
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Old 11th December 2007, 20:58   #9
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Make sure you put the correct title in the subject line of the email.

Quote:
In order to better serve our radio partners, we are implementing a new system. As you can imagine, our radio partners are important to us but a small part of what iTunes does overall, so our resources are very limited to deal with the hundreds of emails we receive each day. In order to better serve you, ALL requests must be resubmitted and follow these guidelines. ANY EMAILS THAT DO NOT FOLLOW THESE PROTOCOLS WILL BE DELETED

1) ALL emails must have one of these three subject lines as follows:
Station Submission: (station name) (ex: Station Submission: Cameo's Favorite Tunes.com)
Station Update: (station name exactly as it appears in iTunes)
Other Inquiry: state issue here

2) Each station update or submission must be sent in a separate email (multiple updates to one station or multiple bitrates for one station can be in the same email)

3) We will only accept emails from the contact person that we have on file for the station or a station owner. Listeners, friends, station personnel not listed with us cannot make requests on behalf of a station.

4) Station Submission requests must contain all of the following information:

Station name (this MUST be the name as it is used in positioning on the station, we will not accept numbers or punctuation as part of a station's name unless that is a legitimate part of the station marketing, and yes we do check)
City/State/Country of Origin
Language of broadcast
Station Type (internet-only, terrestrial simulcast)
Is station commercial-free?
station genre(s) for tuner (PLEASE take a minute to look at existing iTunes genres), no more than 2 genres per station
website for station if there is one
Station description (to be shown in tuner, please keep short)
contact person name, email and phone number
bitrate(s)
IP/URL to point to (multiples with different bitrates are acceptable) (please note we only support MP3 streams at this time)

If you are a Live365 station, you must make your request through iTunes at Live365 (iTunes@live365.com)

5) Station Update requests must contain the following information:
Station name (this MUST be the name as it exists in iTunes)
contact person name, email and phone number

and of course the specific update you'd like made

6) Timelines:
we aim to address all station update requests within 10 business days, most within 5
we aim to address all station submissions within 90 days, most within 30

7) General information/guidelines/requirements:
-Station requests are handled on a first-come, first-served basis

-There is no guarantee of being added to iTunes.

-If we do add your station, we will leave it up a minimum of 90 days unless there is an issue.

-Your station can be de-listed at any time, without notice and may or may not be reinstated depending on this issues surrounding the takedown. We will try to contact you when we remove a station, but it is your responsibility to make sure your contact information is current with us.

-Having your listeners spam us with email is not helpful nor appreciated as it fills up the queue...please don't do it.

-We randomly check stations, if we find that a station is 1) abusing the system by using a name that is not part of the on-air marketing of the station or 2) is consistently full and inaccessible, we will remove the station without warning and you will not be able to get your station re-submitted until the issue is rectified

-There is no magic number of slots that must be available for a station to be considered but we do tend to send a lot of traffic to our radio partners. If we find that the station cannot meet the demand we will de-list it. A general rule of thumb is a minimum of 300 slots to begin with.

-If we see that certain genres are getting overly full we may de-list stations to keep the content fresh for our customers. you may re-submit stations 30 days after being de-listed.


-Most important, iTunes does not guarantee specific times of updates, station addition or station maintenance. If you choose to upgrade to heavy-duty server power or better equipment, that is completely your decision and not something we will consider when periodically cleaning up or de-listing stations. We cannot be made responsible for your livelihood.


Thank you for following these guidelines. We will NOT return phone calls, so please do not call or email incessantly to follow-up on a request. We will send you an acknowlegedment when we receive your email and when you can expect actions from us.

Ryan
iTunes Radio
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Old 11th December 2007, 21:02   #10
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superb information,,,,

do you mind if i copy this into our forums?
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Old 11th December 2007, 21:07   #11
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Not at all. I can post it there if you like. I am one of your customers.
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Old 11th December 2007, 21:10   #12
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Yep thats the email I get back when I submit and I have everything the way they ask. And still in over a year with 2 diffen't stations no repsonce.
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Old 11th December 2007, 21:18   #13
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yes please post it in our forums as it is a great help to get people listed
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Old 11th December 2007, 21:28   #14
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Sorted
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Old 11th December 2007, 21:33   #15
Sleeper2000
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itunesradio@apple.com is this still the correct email to mail to?
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Old 11th December 2007, 21:47   #16
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Correct
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Old 11th December 2007, 21:51   #17
Sleeper2000
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ill try again see if they answer this time...lol All I ever get is the autoresponce. and its not like its iffy station webcityradio.com is a clean station.
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Old 11th December 2007, 22:00   #18
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Classic Rock/Rock are the genres that I am listed in. Maybe I was accepted quickly because my station streams at 192k.


RockRadio1.Com
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Old 11th December 2007, 23:29   #19
Sleeper2000
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Not sure I Signed up for Classic rock / Country we stream at 96 and 48. I find that most people after 96kbps have issues with buffering. The 128 and higher are good for people with good connections but the mass majority of people dont have those yet.
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Old 12th December 2007, 01:21   #20
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Maybe I'll send a request for our AAC+ stream and see what happens
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Old 12th December 2007, 01:23   #21
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lol good luck with that.
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Old 12th December 2007, 02:49   #22
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Quote:
Originally posted by Greg_E
Maybe I'll send a request for our AAC+ stream and see what happens
If you do it, I'll do it ...
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Old 1st March 2009, 15:23   #23
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I have just submitted my station, wonder what will happen
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Old 1st March 2009, 16:07   #24
Greg_E
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I actually sent a question following their guidelines about AAC streams served from a QuickTime server... Two weeks and counting with no response. I love the fact that they can not use their own product for a stream.

Your mileage may vary!
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Old 24th March 2009, 05:40   #25
Chris @ RCN
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Went to iTunes to listen to check the link and nada happened. Not sure if there's a problem with my listing.

Anyone know if there's a support route?

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Old 24th March 2009, 05:46   #26
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I just got listed last month, not a real significant increase in traffic but slightly. I think they recently approved a bunch of stations and the listings look big. I went and got preapproval from Windows Media player for a listing but man they make you fill out a bunch of paper work and you have to snail mail it back. Not to mention having to fill out this really crappy Excel spreadsheet oh and you gotta apply for some windows media content agreement thingy. Getting listed on iTunes is easier and more worth while.

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Dogglounge Internet Radio
Streaming Deep House Music 24/7
www.dogglounge.com
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Old 24th March 2009, 05:53   #27
Chris @ RCN
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We were listed on iTunes since 2001 so finding the station wasn't coming in was a shock. Used to be the traffic came from Shoutcast.com but not no more.

Thought of going to WM as well, but that's a chunk of change that I don't have. We just went commercial free after trying to sell ads for years with little success. The Advertise link is even off our site now.

Trying to figure out where else to get traffic from.

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Old 28th April 2009, 02:04   #28
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Quote:
Originally posted by CJPR
I was listed 2 days after I applied(last month). Maybe the genre that you are applying to be in is a bit saturated at the moment.
I just went thru the ITunes website and could not find the app for an internet stream to be listed. I saw the content provider app that lists labels, distributors, artists ect but not radio stations.

Can someone point me in the right direction?
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Old 28th April 2009, 13:07   #29
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Quote:
Originally posted by bluegrassmix
I just went thru the ITunes website and could not find the app for an internet stream to be listed. I saw the content provider app that lists labels, distributors, artists ect but not radio stations.

Can someone point me in the right direction?
Sure - read the thread. About 10 posts above yours is the answer you're looking for. And be patient... it can take days, weeks, or months depending on how busy they are over there.
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Old 28th April 2009, 14:54   #30
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Days? No way! You would have to have something incredibly unique to make it on in days.

Your mileage may vary!
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Old 11th September 2009, 22:30   #31
smoothvibez rad
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ca anyone help get my station on shoutcast directory am using a host and my shoutcast server is public
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Old 11th September 2009, 22:58   #32
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Do you mean this one?

Please do not PM me for tech support. Any request for tech support through PM will be ignored.
Read the Stickies
---> | | | | <--- Knowledge is power
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