Impossible to upload more than 3000 songs/tracks ?

Titine · 26th December 2020, 01:28

Hello everyone,

i searched in the forum(s) and found nothing about a possible limitation for tracks to be uploaded, that's why i'm asking the question here :

Is there a limit of tracks (songs + jingles, ...) for each radio ? I can't add more than 3000 mp3 tracks on my radio, it's a curious thing.

What about you? Does anyone have the same problem ? is there a way to increase the number of tracks to upload ? Or is it normal ?

My used storage is at 75%, so the problem does not seem to come from this point.

Thanks a lot for your help, and have nice and sunny holidays !

Titine

Titine · 25th January 2021, 18:24

up

Of course, there's nobody behind support@shoutcast, so i try to have an answer here... Maybe one of the 267 readers of this post have the answer ? Maybe YOU ?

Do you know if there is a limitation of files/songs for SC4B ? if yes, is there a solution ?

A real "Thank you" in advance for the one who's got the answer !
And a virtual kiss !

Titine

Nosti · 25th January 2021, 19:34

I've put the question to the Shoutcast team, as soon as there is an answer I'll post it here.

Titine · 26th January 2021, 08:59

Thanks Nosti ! Fortunately you are here... Always !

Nosti · 26th January 2021, 11:24

And I have an answer.

Normally the limit of 3000 tracks only applies to migrated radionomy accounts that are still in their “free” period.
Investigating the case now.

So I assume that it will be okay.

Titine · 27th January 2021, 16:20

Thank you Nosti.
Yes, i was from Rdny. I imagined a problem like this...
But my free period is finished, and as of today, i confirm that i am stuck at 3000 tracks, and i can't add 1 more...

other question : do you know why the shoutcast team gives you the answer, and why i didn't have any, whereas i sent them some emails about that ? it would be easier for them to answer directly !
Or they use you as a filter ?
2 times in the year i had a problem, 2 times you gave me the answer. and 2 times i received an email from the team 3 months later to ask me if i always had the problem...
I don't understand how they work ....

anyway, thanks again to be here

Waiting for the investigation !

Titine.

26th December 2020, 01:28	#1
Titine Junior Member Join Date: Mar 2020 Posts: 14	Impossible to upload more than 3000 songs/tracks ? Hello everyone, i searched in the forum(s) and found nothing about a possible limitation for tracks to be uploaded, that's why i'm asking the question here : Is there a limit of tracks (songs + jingles, ...) for each radio ? I can't add more than 3000 mp3 tracks on my radio, it's a curious thing. What about you? Does anyone have the same problem ? is there a way to increase the number of tracks to upload ? Or is it normal ? My used storage is at 75%, so the problem does not seem to come from this point. Thanks a lot for your help, and have nice and sunny holidays ! Titine

25th January 2021, 18:24	#2
Titine Junior Member Join Date: Mar 2020 Posts: 14	up ! up Of course, there's nobody behind support@shoutcast, so i try to have an answer here... Maybe one of the 267 readers of this post have the answer ? Maybe YOU ? Do you know if there is a limitation of files/songs for SC4B ? if yes, is there a solution ? A real "Thank you" in advance for the one who's got the answer ! And a virtual kiss ! Titine

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25th January 2021, 19:34	#3
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 194	I've put the question to the Shoutcast team, as soon as there is an answer I'll post it here.

26th January 2021, 08:59	#4
Titine Junior Member Join Date: Mar 2020 Posts: 14	Thanks Nosti ! Fortunately you are here... Always !

26th January 2021, 11:24	#5
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 194	And I have an answer. Normally the limit of 3000 tracks only applies to migrated radionomy accounts that are still in their “free” period. Investigating the case now. So I assume that it will be okay.

27th January 2021, 16:20	#6
Titine Junior Member Join Date: Mar 2020 Posts: 14	Thank you Nosti. Yes, i was from Rdny. I imagined a problem like this... But my free period is finished, and as of today, i confirm that i am stuck at 3000 tracks, and i can't add 1 more... other question : do you know why the shoutcast team gives you the answer, and why i didn't have any, whereas i sent them some emails about that ? it would be easier for them to answer directly ! Or they use you as a filter ? 2 times in the year i had a problem, 2 times you gave me the answer. and 2 times i received an email from the team 3 months later to ask me if i always had the problem... I don't understand how they work .... anyway, thanks again to be here Waiting for the investigation ! Titine.