Need directions for Shoutcast for Business paid plan

TheBreezGuy · 12th July 2020, 19:36

We are a former Radionomy client that migrated to Shoutcast for Business in July 2019. We are thankful for the complimentary one year of free streaming service and RMO from Shoutcast For Business. However one first year of free service ends in three days and we have not seen or received any instructions for switching to a paid account.

We'd rather not have to sign-up from scratch and rebuild our stations all over again. We are hoping to receive some help that would allow us to retain our existing 8 radio stations on the Shoutcast for Business server.

Has anyone else heard how this is done? I see no obvious portal on the Shoutcast for Business website under our existing account while logged-in, or on the public website.

Our company name is Meyer Broadcasting Corporation based in Crown Point, Indiana, USA.

Any suggestions or instructions would be most appreciated.

TheBreezGuy

LStratmann · 12th July 2020, 20:40

Do you not have to deposit a credit card? Accordingly, the THL will be debited from your credit card.

TheBreezGuy · 14th July 2020, 14:22

Thank you for your comment.

Yes, we are prepared to use a credit card to establish recurring payments. But I do not see where we can do that within our existing Shoutcast account profile. All I see in the Account profile is the setup for receiving TargetSpot ad revenue via deposits to a PayPal account.

(On a side note, we've never received any TargetSpot income either. But that's another topic for another day.)

The lack of interest or response shown by Shoutcast for Business to helping a client who wants to pay for their service is certainly bewildering.

A link to the transition page would be most helpful and appreciated!

Again, our desire is to maintain our existing 8 radio station streams and transition from the one-year free of service we received as we exited Radionomy a year ago to a paid plan, but keeping our existing service and RMOs intact.

I really do not want to have to rebuild my stations as a "new" client.

Thanks for any help or advice!

TheBreezGuy

LStratmann · 14th July 2020, 21:58

Try this site: https://radiomanager.shoutcast.com/R...ng-info/update

TheBreezGuy · 16th July 2020, 03:48

This evening our one-year free plan expired and on the site we saw a notification that "It appears you do not have a plan." and it provided a button to reinstate our stations. So I followed the prompt, entered the credit card payment information and a few minutes later we received an automatic email response confirming we were now subscribed to Shoutcast For Business. We also see all 8 of our stations are still alive and streaming and the radio manager online is still working fine for us. So it appears my concerns and worries were not necessary.

Needless to say we are relieved this all worked out okay.

Thanks for the help!

The Breez Guy

latininside · 21st July 2020, 14:36

TheBreezGuy

It has been interesting to know the mechanism that shoutcast uses to switch to payment mode; Friend, I would like to know the monthly and annual costs that your stations are paying.

DJHANS · 13th November 2020, 08:49

Your plan will end in 9 days.
How can this be extended can I get an answer for this will be extended for 1 year and how to pay

LStratmann · 13th November 2020, 12:25

You can pay by credit card.

I quote:

Quote:

This evening our one-year free plan expired and on the site we saw a notification that "It appears you do not have a plan." and it provided a button to reinstate our stations. So I followed the prompt, entered the credit card payment information and a few minutes later we received an automatic email response confirming we were now subscribed to Shoutcast For Business. We also see all 8 of our stations are still alive and streaming and the radio manager online is still working fine for us. So it appears my concerns and worries were not necessary.

Jicenet · 13th November 2020, 14:59

Quote:

Originally Posted by TheBreezGuy

This evening our one-year free plan expired and on the site we saw a notification that "It appears you do not have a plan." and it provided a button to reinstate our stations. So I followed the prompt, entered the credit card payment information and a few minutes later we received an automatic email response confirming we were now subscribed to Shoutcast For Business. We also see all 8 of our stations are still alive and streaming and the radio manager online is still working fine for us. So it appears my concerns and worries were not necessary.

Needless to say we are relieved this all worked out okay.

Thanks for the help!

The Breez Guy

Hi,

the free period ends in 9 days also for my radio.

Have you noticed any change in the Shoutcast radio manager and planner since you switched to paid mode?

Is it still restricted as before with Radionomy or Shoutcast free period?

Are there any interesting improvements?

Can you improve the quality of the stream: 192kbps instead of 128kbps?

Can you edit the album artwork now?

Some screenshots would help ;-)

Thanks & stay safe,

JC

Nosti · 20th November 2020, 12:46

I put the question about the procedure to the Shoutcast team, this is their answer:

Once their trial period is over the page will to subscribe will “unlock” and they will be able to to proceed.

If all goes well they will send an email to all migrated users.

12th July 2020, 19:36	#1
TheBreezGuy Junior Member Join Date: Oct 2003 Location: Crown Point, IN - - USA Posts: 6	Need directions for Shoutcast for Business paid plan We are a former Radionomy client that migrated to Shoutcast for Business in July 2019. We are thankful for the complimentary one year of free streaming service and RMO from Shoutcast For Business. However one first year of free service ends in three days and we have not seen or received any instructions for switching to a paid account. We'd rather not have to sign-up from scratch and rebuild our stations all over again. We are hoping to receive some help that would allow us to retain our existing 8 radio stations on the Shoutcast for Business server. Has anyone else heard how this is done? I see no obvious portal on the Shoutcast for Business website under our existing account while logged-in, or on the public website. Our company name is Meyer Broadcasting Corporation based in Crown Point, Indiana, USA. Any suggestions or instructions would be most appreciated. TheBreezGuy

14th July 2020, 14:22	#3
TheBreezGuy Junior Member Join Date: Oct 2003 Location: Crown Point, IN - - USA Posts: 6	Need directions for Shoutcast for Business paid plan Thank you for your comment. Yes, we are prepared to use a credit card to establish recurring payments. But I do not see where we can do that within our existing Shoutcast account profile. All I see in the Account profile is the setup for receiving TargetSpot ad revenue via deposits to a PayPal account. (On a side note, we've never received any TargetSpot income either. But that's another topic for another day.) The lack of interest or response shown by Shoutcast for Business to helping a client who wants to pay for their service is certainly bewildering. A link to the transition page would be most helpful and appreciated! Again, our desire is to maintain our existing 8 radio station streams and transition from the one-year free of service we received as we exited Radionomy a year ago to a paid plan, but keeping our existing service and RMOs intact. I really do not want to have to rebuild my stations as a "new" client. Thanks for any help or advice! TheBreezGuy

21st July 2020, 14:36	#6
latininside Junior Member Join Date: Jun 2020 Posts: 2	Shoutcast costs TheBreezGuy It has been interesting to know the mechanism that shoutcast uses to switch to payment mode; Friend, I would like to know the monthly and annual costs that your stations are paying.

13th November 2020, 08:49	#7
DJHANS Junior Member Join Date: Dec 2019 Posts: 45	Your plan will end in 9 days. Your plan will end in 9 days. How can this be extended can I get an answer for this will be extended for 1 year and how to pay

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

12th July 2020, 20:40	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 402	Do you not have to deposit a credit card? Accordingly, the THL will be debited from your credit card.

14th July 2020, 21:58	#4
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 402	Try this site: https://radiomanager.shoutcast.com/R...ng-info/update

16th July 2020, 03:48	#5
TheBreezGuy Junior Member Join Date: Oct 2003 Location: Crown Point, IN - - USA Posts: 6	This evening our one-year free plan expired and on the site we saw a notification that "It appears you do not have a plan." and it provided a button to reinstate our stations. So I followed the prompt, entered the credit card payment information and a few minutes later we received an automatic email response confirming we were now subscribed to Shoutcast For Business. We also see all 8 of our stations are still alive and streaming and the radio manager online is still working fine for us. So it appears my concerns and worries were not necessary. Needless to say we are relieved this all worked out okay. Thanks for the help! The Breez Guy

20th November 2020, 12:46	#10
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 159	I put the question about the procedure to the Shoutcast team, this is their answer: Once their trial period is over the page will to subscribe will “unlock” and they will be able to to proceed. If all goes well they will send an email to all migrated users.