Old 9th January 2018, 23:10   #1
CosmicGuy
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Question No revenue / impression stats since 1/1

hi good folks at Shoutcast....

I would like to ask if there's anything wrong on my end or yours concerning my monetization. i got plenty of stats and impression reports in December, but 0 for Jan, and already 9th.

Any guidance always appreciated in this excellent forum for an excellent product....


old fart using it since 1998

cosmic guy
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Old 10th January 2018, 06:06   #2
keijo
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Good to see an old timer in the forums.

This official response may put you at ease:

----------------------------
Hi [name],

First, we would like to wish you a happy new year on behalf of all the Shoutcast Team!

We've been having difficulties to process revenue data on the Shoutcast Radio Manager since the 30th of December, 2017.

Please bear with us while we fix the remaining issues. We'd like to reassure you there won't be any data loss.

We apologise for any inconvenience this may have caused.

The team remains available to answer your questions at support@shoutcast.com

Sincerely,

-- Bruno --
----------------------------

Hope it helps...
keijo!

I have no ties to Radionomy/TargetSpot in any way. My posts/replies are my own so any advice I can give, try at your own risk.
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http://listen.shoutcast.com/kdpst-keijogroovingmoods
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Old 10th January 2018, 15:27   #3
CosmicGuy
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thanks as usual

i knew you folks were on it..

thanks for the update...

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Old 12th January 2018, 18:38   #4
keijo
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As of today, everything in the Revenues seems back to normal, at least most of it.

There must have been some helluva job under the hood these last 2 weeks.

Regards,
keijo.-

I have no ties to Radionomy/TargetSpot in any way. My posts/replies are my own so any advice I can give, try at your own risk.
KDPST - Keijo Grooving Moods -- (Where Music Is Your Mood) --
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Old 13th January 2018, 10:07   #5
schnebi
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But still my allocations and impressions are only 10% of what they Wer im december....
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Old 17th January 2018, 14:28   #6
gospelhits
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Could Someone Explain Why These Appearances In Shoutcast Server Status Administrator? Remembering That My Ads Though Assets Do Not Work.
Already Open Other Topics More unca Obtive Answers. Can anybody help me? Thanks for the reply!

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Old 17th January 2018, 14:30   #7
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Old 17th January 2018, 14:35   #8
gospelhits
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I can not post image here in the forum. So I'm posting the link from the image to have a look.
https://photos.google.com/search/_tr...YYYsFY8ULMBCh7
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