Old 6th August 2018, 16:17   #1
outpostradio
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SCSS stats aggregator tool not working

I have a couple of stations using SCSS. I have long used the "stats aggregator tool" to tracks listener counts per http://wiki.shoutcast.com/wiki/File:...gator_tool.pdf
However, it has not been working for a couple of months or more. The http request returns some info that appears to be about ALL stations, but no info on the specific station.

Anyone else using this tool for SCSS?

I sent emails to support a month or more ago, but no response at all after the automatic acknowledgement. Seems like there is no one handling support requests these days.
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Old 12th August 2018, 19:28   #2
ram130
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It's been down for near two months now..I've emailed support and nothing, no reply. Really annoying since it's the only live solution comparable to DNAS.

Ramon
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Old 19th August 2018, 23:35   #3
DJ Egg
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Our engineers are aware of the problem.

The API got broken during recent site updates.

Hopefully it will be fixed asap.

Sorry :-(
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Old 20th August 2018, 05:32   #4
ram130
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Quote:
Originally Posted by DJ Egg View Post
Our engineers are aware of the problem.

The API got broken during recent site updates.

Hopefully it will be fixed asap.

Sorry :-(
Thanks. Reported it few months back but didn’t get a reply to confirm. By the way, any plans to make the data easier to see? Sort of like D.N.A.S.

Ramon
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Old 5th September 2018, 17:06   #5
outpostradio
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Quote:
Originally Posted by DJ Egg View Post
Our engineers are aware of the problem.

The API got broken during recent site updates.

Hopefully it will be fixed asap.
That's good to hear. It's September -- ads and listener numbers are growing. We need this info.
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Old 5th September 2018, 17:36   #6
outpostradio
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BTW, the tool now is returning error 500 - "internal server error" if the credential are correct. If not, it returns 401 - "unauthorized", as expected.
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Old 14th November 2018, 18:38   #7
DJ Egg
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The stats aggregator is now fixed for SC4B streams.
Sorry it took so long :-(
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Old 14th November 2018, 18:48   #8
ram130
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Quote:
Originally Posted by DJ Egg View Post
The stats aggregator is now fixed for SC4B streams.
Sorry it took so long :-(
Thanks. It’s been fixed like 3 weeks ago though. Lol.

Now I need a fix for random stream disconnects. I’ve had more than 3 in one day.

Ramon
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