winamp crashes on startup

[lord_Dudel]

hi,
today my winamp just started crashing at startup and i couldn fix it so far:

Winamp (i think it was the latest version installed) worked fine on my pc until i tried to install a ipod support plugin, bad idea...
After Installing this plugin my winamp crashed at startup

Tried to remove the plugin - didn worked
Uninstalled winamp, downloaded newest version - didn worked
read forum, saw this clean reinstall hint (http://forums.winamp.com/showthread.php?t=161361#specs) - didn worked
uninstalled winamp, runned cccleaner to clean registry, manually searched an deleted any files related to that plugin and winamp, reinstalled winamp again - didn worked

even reinstalled my windows and then installed winamp on that windows ( after i loaded all updates) - didn worked

installed winamp only with the essential parts ( only the player) - worked!

well getting so far i added every single extra on the next install and that way i narrowed the problem to the media library somewhere, as soon as i install that part, winamp keeps crashing @ start. i may hear 0.5 sec of the dj llama intro but then it crashes.

problem is, winamp is quite useless for me without the library anyone got any solutions to this?
couldn be just a error of that plugin anymore as i resetted my whole windows... also wondering why it worked perfectly before that plugin, didn realy changed anything else on my pc

pc specs:
windows 7 prof. 64 bit
cpu: phenom II 965 3,4 Ghz
mainboard: msi 890fxa-gd70
soundcard: dont know, onboard
video: gforce gtx 470
ram: 4gb, dont know the producer

if you need any else info, give me a call

[Learner85]

Hi everyone.
I need support for the same problem, I suppose.

After some searches on other threads, I found out that my issue is caused by the "gen_ml.dll" file, which, once removed from the "plugin" folder, allows winamp to regularly work. Otherwise, when the "gen_ml.dll" file is into the "plugin" folder, winamp crashes immediately.
Like I said, I searched the forums but I didn't find any helpful thread about my situation.
Now I ask you help.

Some informations: I have windows 7 Home edition and I already launched the plugin test. I post the results as attachments.

Please help me, I need to use the libraries in winamp in order to make it work with the android Pro Version, which I've already bought.

Thank You!

[lord_Dudel]

well same for me^^ deleting "gen_ml.dll" from my plugin folder fixes the crashes on startup,

but it seems like this is the plugin for the media library as it is disappeared then.

[DrO]

based on other people having a crash on startup with Windows 7, the most likely cause is pmp_p4s.dll (PlaysForSure device hander).

so a) make sure that is removed from the folder, then b) during setup on the components page, make sure to uncheck that under the portables options.

-daz

[Learner85]

Originally Posted by DrO

during setup on the components page, make sure to uncheck that under the portables options.

Excuse me: what do you mean by "portables options"?

[DrO]

Components Page -> Winamp Library -> Portable Media Player Support -> uncheck 'Support for Microsoft PlaysForSure'

portables is what describes handling of things like mp3 players or ipods, etc.

-daz

[Learner85]

Ok, I'm italian so I obviously had to install the english version of winamp in order to understand what you said.
And I made it: it works. In the portables options, I installed the android features only and the library appeared. Then, when I noticed that my device was no longer detected, I re-pasted "pmp_p4s.dll " in the plugin folder and it worked.

Thank you very much for the support.

Have a nice day! :-)

[lord_Dudel]

deleting pmp_p4s.dll or reinstalling winamp without the playforsure compnent, does not fix it for me.

still seems to be an error with the media library for me as winamp starts to crash as soon as i install a single component of it

[DrO]

lord_Dudel: best option is to move all of the ml_*.dll out of the plug-ins folder, then move them back in one at a time (restarting Winamp each time) until it crashes again. if it does it with ml_pmp.dll then you'd need to remove all pmp_*.dll and repeat the same process.

-daz

[lord_Dudel]

i tried every single .dll and it only crashes when the gen_ml.dll is in the folder, everything else works fine

[lord_Dudel]

ok some good news for me now:

i just tried install and use version 5.621 instead of 5.622 and it works fine so far, well atleast it didn crashed at start.
installed it with all the plugins that come with that version.

seems like the media library of version 5.622 doesnt like my pc

this could also answer the question why my winamp worked fine before i tried this shitty ipod plugin, it wasnt the newest version of it.

[DrO]

hang on a sec, 5.622 - was it build 3188 or 3189? as there's a crash for some people in 3188 when using a language pack but it's not to do with gen_ml.dll but gen_jumpex.dll.

would suggest checking what version of 5.622 you did get via the winamp.exe file properties.

-daz

[lord_Dudel]

its build 3188 and now it seems like this jumpex.dll is the error.

i deleted it from my plugin folder and winamp starts now even with version 5.622

where did i get build 3189 from? cause i downloaded the build 3188 from the winamp.com website
and what is this jumpex plugin? could i live without it? using winamp in german version right now but i wouldn have any problem when i have to use it in english

[DrO]

you just need to re-download the Winamp installer to get build 3189 (really could have done with knowing you were using 5.622 and a language pack) as we pushed an updated installer out yesterday but not all of the localised download links reflected the change until an hour or so ago.

it enhances the jump to file window and a number of other things in Winamp such as the playlist queue option when using 'q' in the playlist editor (to override the current playlist order), etc.

-daz

[lord_Dudel]

yeah sry, will remember to tell you next time ill need help for winamp ( so hopefully never)

thanks alot! i must have just missed the new build as i downloaded the winamp installer 2 days ago -_-

[DrO]

at least it got there in the end so that's the main thing. was just unfortunate timing on when you downloaded the installer and getting hit by the random crash in that build (mainly seems to have been german users reporting / experiencing it for some reason).

-daz

[blinddon]

Hello. We are having the same problem, I think. On PC startup Winamp opens and crashes. We don't want Winamp loading on startup anyway. I tried to just delete that pmp plugin, but we still have the same problem. There is a warning that loads up saying the dir location is wrong. We never changed that, but did do a reinstall for the auto mute problem I can't get rid of, about 2 weeks ago. However the auto mute (Winamp mutes the music as soon as it starts if Winamp is not already opened.) was not fixed and this new crash developed. We use Winamp to stream live online, but are now considering a replacement program. This one is too buggy fro my blind boyfriend and I to use consistently. We are desperate, please help. We run Windows 7, Winamp ver 5.666 build 3516. We also run Dragon and Jaws to help my boyfriend but I don't think those are in the way.