The stream is nor working properly (often blank between songs)

Titine · 2nd July 2020, 07:59

Hello,
If Nosti or someone else can help me, it would be great.
Radio Titine is not playing normally since many days now.
For example this morning :
7h23 Song 1
7h26 blank
7h27 jingle
7h27 blank
7h30 song 1 (again !)
then all songs ok until 7h49, end of ad :
blank for 1mn, jingle, next song ok, another blank 30', a song....
etc
i reboot my station almost everyday, but it doesn't runs normally anyway.
The planning is ok.

Can you have a look ?
thanks a lot for your help

Nosti · 2nd July 2020, 11:07

Hello Titine,

Go to the schedule and click on Generated, there you will see a log file.
You may see the cause of the problem there.

Titine · 2nd July 2020, 11:17

Hello Nosti,
Sorry, there is nothing on the log file, I've already looked at it. The problem seems to come from somewhere else....

Nosti · 2nd July 2020, 12:51

First I reset your playlist but didn't help, then I rebooted your radio and it seems okay now.

Titine · 2nd July 2020, 13:05

yes, i was listening, it seems better now.
But, as it happens sometimes too, a song has been cut in half by one ad, falling from nowhere, at 14:00 sharp. do you know why ??

Titine

Nosti · 2nd July 2020, 13:29

I don't know and have never heard of it before.

Titine · 2nd July 2020, 13:47

ok ! Another mysterious mystery....

Thanks for your help Nosti !! (fyi, last time you helped me, it was last march, and for the same reason... see you in 3 months ?)
Have a nice day !

Et un bonjour en passant aux anciens de Radionomy qui passent par là... s'il en reste !

SRE · 31st July 2020, 10:21

Same here this problem has been going on for months, problem has got so bad that i am having to run live all of the time.

2nd July 2020, 07:59	#1
Titine Junior Member Join Date: Mar 2020 Posts: 7	The stream is nor working properly (often blank between songs) Hello, If Nosti or someone else can help me, it would be great. Radio Titine is not playing normally since many days now. For example this morning : 7h23 Song 1 7h26 blank 7h27 jingle 7h27 blank 7h30 song 1 (again !) then all songs ok until 7h49, end of ad : blank for 1mn, jingle, next song ok, another blank 30', a song.... etc i reboot my station almost everyday, but it doesn't runs normally anyway. The planning is ok. Can you have a look ? thanks a lot for your help

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2nd July 2020, 11:07	#2
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 138	Hello Titine, Go to the schedule and click on Generated, there you will see a log file. You may see the cause of the problem there.

2nd July 2020, 11:17	#3
Titine Junior Member Join Date: Mar 2020 Posts: 7	Hello Nosti, Sorry, there is nothing on the log file, I've already looked at it. The problem seems to come from somewhere else....

2nd July 2020, 12:51	#4
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 138	First I reset your playlist but didn't help, then I rebooted your radio and it seems okay now.

2nd July 2020, 13:05	#5
Titine Junior Member Join Date: Mar 2020 Posts: 7	yes, i was listening, it seems better now. But, as it happens sometimes too, a song has been cut in half by one ad, falling from nowhere, at 14:00 sharp. do you know why ?? Titine

2nd July 2020, 13:29	#6
Nosti Moderator Join Date: Dec 2015 Location: Amsterdam Posts: 138	I don't know and have never heard of it before.

2nd July 2020, 13:47	#7
Titine Junior Member Join Date: Mar 2020 Posts: 7	ok ! Another mysterious mystery.... Thanks for your help Nosti !! (fyi, last time you helped me, it was last march, and for the same reason... see you in 3 months ?) Have a nice day ! Et un bonjour en passant aux anciens de Radionomy qui passent par là... s'il en reste !

31st July 2020, 10:21	#8
SRE Junior Member Join Date: Jun 2020 Posts: 4	Same here this problem has been going on for months, problem has got so bad that i am having to run live all of the time.